1. Acceptance of Terms
By accessing our website or downloading our mobile application from the Google Play Store, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. App License and Usage
We grant you a personal, non-exclusive, non-transferable, and revocable license to use our mobile application for personal or business purposes as intended. You agree not to:
- Reverse engineer, decompile, or disassemble the app.
- Use the app for any illegal or unauthorized purpose.
- Violate any laws in your jurisdiction, including Google Play Terms of Service.
3. User Accounts
When you create an account, you must provide accurate and complete information. You are responsible for maintaining the security of your account and password. We reserve the right to suspend or terminate your account if any information is found to be false or if you violate our terms.
4. Ride Services and Payments
Our platform connects users with professional chauffeurs. Fares are calculated based on distance, time, and service type. By booking a ride, you agree to pay the displayed fares, including applicable taxes and tolls. All payments are processed securely through our authorized payment partners.
5. SMS Terms & Conditions
SMS Consent Communication:
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Consent to receive SMS messages is not a condition of purchase — you may use our services without opting in to text notifications.
Types of SMS Communications:
If you have consented to receive text messages from JLS Limo, you may receive messages related to the following:
- Appointment and pickup reminders.
- Customer care (replies to your questions about an active booking).
- Account notifications.
- Booking confirmations, ride quotes, invoices, chauffeur dispatch details, and live tracking links.
Example:
"Thank you for choosing JLS Limo! Your ride is confirmed for [Date] at [Time]. Pickup: [Location]. Chauffeur details will be shared one hour before the pickup. Send STOP anytime and you will no longer receive messages from Jonathan Limo LLC. To opt back in at any time reply START."
Message Frequency:
Message frequency may vary depending on the type of communication and your booking activity. You may receive up to 2 SMS messages per week related to customer care, your appointments, account status, and booking notifications.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. JLS Limo does not charge any additional fee for SMS notifications.
Opt-In Method:
You may opt in to receive SMS messages from JLS Limo by submitting an online form on www.jls.limo with the SMS consent box checked — our contact / quote form, or the consent box shown when you sign in or register with your mobile number. The box is never pre-checked; consent must be given by you.
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. You will get a one-time confirmation and no further messages will be sent. Alternatively, you can contact us directly to request removal from our messaging list. To opt back in at any time, reply START.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.jls.limo/contact, by phone at (800) 241-0005, or by email at info@jls.limo.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP".
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
No Marketing SMS:
JLS Limo does not send promotional or marketing text messages. All SMS communications are strictly transactional and directly related to services you have requested. Your phone number will never be sold or shared with third parties or affiliates for marketing purposes.
SMS communications are delivered through a third-party messaging provider acting solely on our behalf. Message delivery depends on your mobile carrier and network conditions, and we cannot guarantee delivery or timeliness of any individual message.
For full details on how we collect, use, and protect your mobile information, including the fact that mobile opt-in data and phone numbers are never shared with third parties or affiliates for marketing purposes, please review our Privacy Policy.
6. Driver and Corporate Obligations
Drivers and Corporate users are subject to additional service agreements. Drivers must maintain valid licenses, insurance, and adhere to our safety standards.
7. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or mobile app. Our services are provided on an "AS IS" and "AS AVAILABLE" basis.
8. Changes to the Terms
We reserve the right to modify these terms at any time. Updates will be posted on this page, and your continued use of the app or website constitutes acceptance of the new terms.
9. Contact Information
For support or questions regarding these terms, please contact us at info@jls.limo.