1. Introduction
Welcome to our Privacy Policy. This policy applies to your use of our website, as well as our mobile application distributed through the Google Play Store and other platforms. We are committed to protecting your personal information and your right to privacy.
2. Information We Collect
We collect information that you voluntarily provide to us when you register on the website or our mobile app. This includes:
- Personal Info: Name, email address, phone number, and account credentials.
- Payment Data: Payment instrument details to process your bookings.
- Location Data (Mobile App): When you use our Google Play app, we may collect precise or approximate location data from your mobile device to track rides and facilitate chauffeur services. You can control this via your device settings.
- Device Information: Hardware model, OS version, and unique device identifiers (including Google Advertising ID).
3. App Permissions (Google Play)
To provide you with a seamless experience, our Android application may request the following permissions:
- Location: Required for ride tracking and pickup coordination.
- Camera & Storage: Required for uploading profile pictures or driver documents.
- Notifications: To send you ride updates, OTPs, and important account alerts.
4. How We Use Your Information
We use the collected information for various purposes, including:
- Facilitating and tracking bookings and rides.
- Managing driver and corporate accounts.
- Complying with legal obligations and Google Play Developer Policies.
- Improving our website and mobile app performance.
5. Data Retention and Deletion
We retain your data for as long as your account is active. In compliance with Google Play's Data Safety guidelines, you have the right to request the deletion of your account and personal data. You can initiate a deletion request directly within the mobile app settings or by contacting our support team.
6. Third-Party Services
We may share your information with third-party service providers (such as Google Maps API for navigation, and secure payment gateways) necessary to operate our platform. These providers are bound by strict confidentiality agreements.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
support@jls.limo